Community Wall Placement
A wall of creator and member posts organized by group, with reactions, replies, pinned posts, and Quests, rendered inside your pages.
The Community Wall brings your community onto your own pages. Creators and members post into groups, and viewers react, reply, and enter Quests without leaving your site. Every post passes the moderation and brand safety rules you set before anyone sees it.
This capability arrives as a proposal when your network needs it, filled in from your brand context, and goes live when you confirm it. It's part of Onsite, and Brand communities and groups explains how groups organize the posts the wall shows.
When to use it
Use it in member and fan areas, support communities, post-purchase pages, and app home feeds.
| Page type | Recommended setup |
|---|---|
| Member or fan area | The wall with Live & Q&A |
| App home feed | The wall with Shorts from the Vertical Video Player |
| Post-purchase or confirmation | The wall alone, full width, to turn a buyer into a member |
How it works
- Posts are organized by group, with reactions, replies, pinned posts, and Quests, briefs with a deadline and a reward.
- Group posting rights decide who posts: the brand only, approved creators, or any member.
- Members post through auto login, so a viewer signed in to your site is signed in to Genuin too.
- Hosts and Contributors post straight to the feed. Posts from Member creators reach the moderation queue first.
- The wall shows every group in the community, or you can restrict it to one group.
Set it up
Octo proposes the placement with these steps already done. You review the result and confirm it.
- Allow the Community experience on the placement, and set group posting rights. Learn how in Pick your first player experience and Upload your videos or connect your social profile.
- Turn on auto login so members can post. Learn how in Bring your audience in with auto login and SSO.
- Set the moderation baseline and brand safety before launch. Learn how in Set moderation, roles, and brand safety.
Settings
| Setting | Options |
|---|---|
| Experience | Community |
| Group | Every group, or one group only |
| Group posting | Brand only, approved creators, or any member |
| Comment visibility | Set under Controls > Player controls |
| Reactions | Set under Controls > Player controls |
| Moderation baseline | Standard or Strict |
Set comment visibility and reactions per page type or per placement, without code, as Player Controls and Feed Settings describes. The moderation baseline and the brand safety profile apply to every post on the wall.
What it reports
Reports > Engagement shows these measures, filterable by experience. Measure engagement explains how participation is counted.
- Posts and comments: counted per thousand members.
- Participation: posts, comments, and Quest entries per thousand members, as one measure.
- Quest entries: the entries each Quest draws from the wall.
- Moderation load: the items that reach your moderation queue, which runs with SLA timers and a weekly digest.
Add it to your site
The Web SDK renders this placement today. Embed the Genuin Web SDK on your website covers loading the script, and Add a Genuin placement to your website covers the placement and style IDs. Customize the Genuin video player sets sizes, tile layouts, and the profile menu.
Create a community creates a community from your own systems, with its type, access settings, and first members.
The placement and community calls in the Business Account API are proposed, not live. Live API today and the Business Account API roadmap maps what you can call now to what's planned.
