Content, community & creators: questions and answers
The editor, producer, community manager, or creator who makes and moderates what viewers see. 12 questions, grouped by stage.
Build
What should the first 30 videos be?
Clips from your strongest existing long-form content, cut by Studio for hooks, plus product videos if you have a catalog. Thirty is the floor for Maya to rank rather than loop; freshness is the next strongest driver.
Read: Launch your first community: your owned-and-operated space · Studio: produce brand video from podcasts, long-form, and catalogs
How does Studio decide what to clip, and can I edit it?
It finds moments by transcript, audio energy, and on-screen signals, reframes, captions in your brand voice, and proposes a group. Everything lands in Drafts for approval, and your edits train its preferences.
Read: Studio: produce brand video from podcasts, long-form, and catalogs · Set your brand identity: name, logo, colors, and voice
Can one video live in several groups or placements?
Yes. Content can belong to more than one group; adding or moving a group re-ranks it across placements within minutes and keeps its history. Adaptation re-cuts it for other sizes or partner brand kits.
Read: Brand communities and groups: structure content for relevance · Studio: produce brand video from podcasts, long-form, and catalogs
Should I upload to my hub or to YouTube first?
Upload to your hub first. The AI classifies it, then Curate and Schedule syndicate it to YouTube, TikTok, and Instagram with a link back, so you keep the first-party view of who watched and can wrap ads and sponsorships around the original.
Read: Post to your hub, then curate and schedule to other platforms · Launch your first community: your owned-and-operated space · Adaptation
Launch
What are the content rules I must accept?
Genuin's policy floor (nothing illegal, nothing sexualizing minors, no incitement, no infringement, no undisclosed paid partnerships) plus your own guidelines, shown to creators on first post and on appeals.
Read: Content policies and community guidelines · Controls: roles, moderation, brand safety, and guidelines
Grow
How do I run a Quest that actually gets entries?
Write the brief in plain words, pick the group and a deadline, and stack rewards: a small guaranteed reward for valid entries, a larger prize, a revenue share, and a featured placement. Most networks see entries within a day.
Read: Creator programs and Quests · Invite creators, hosts, and contributors
How do creator tiers work?
Hosts can go live, pin, and answer Q&A with posts straight to feed; Contributors post to assigned groups straight to feed; Member creators post to open groups through the moderation queue.
Read: Invite creators, hosts, and contributors · Creator programs and Quests
How does moderation work day to day?
A classifier plus your keyword and topic lists score every post; flagged items are held, removed, or labelled by source; the queue has SLA timers, assignment, bulk actions, and an appeal flow; a weekly digest summarizes it.
Read: Set moderation, roles, and brand safety · Controls: roles, moderation, brand safety, and guidelines
Can I accept other brands' content, and what can they do?
Yes, into named groups under your rules: they can appear in those groups, carry their brand on the post, be ranked by Maya, and earn a share you set; they cannot appear elsewhere, change your brand kit, bypass moderation, or collect viewer data.
Read: Accept partner content into your ecosystem · Add brand partners and demand partners
How do live sessions work and what happens to them afterwards?
A Host schedules a Live & Q&A session with questions and polls; the replay is kept and Studio turns it into Shorts clips automatically.
Read: Player experiences: Shorts, Shoppable, Community, and Live · Invite creators, hosts, and contributors · Studio: produce brand video from podcasts, long-form, and catalogs
What does Canvas do without me, and can I stop it?
Within the goals, cadence, and guardrails you set, its Growth fleet scouts trends, briefs Studio, schedules, and runs Quests; its Monetization fleet packages, prices, and reports. Every action is logged in the Journal and reversible; approval mode can require review for everything or only for paid content.
Read: Canvas: run your network with growth and monetization agents · Octo: the orchestration and generative commerce layer
Measure
Which content travels best across the network?
Reports → Network shows views, watch time, and revenue by partner and placement and which groups travel best; Canvas uses the same report to decide what to produce next.
Read: Network distribution: place your content in partner inventory · Canvas: run your network with growth and monetization agents · Measure engagement: watch time, lift, and cohorts
