Manage cash credit balances and payouts
Set up cash credit programs that pay creators and members for completed activities, then track balances, approve payouts, and audit every credit.
Cash credits let you reward creators, contributors, ambassadors, and members with monetary incentives for completing specific activities in your social experience. Unlike reward credits, which are for gamification and engagement, cash credits are actual earnings. They accumulate over time, and users redeem them through approved payout methods.
With the Genuin SDK and Business Account, you configure earning rules, monitor balances, manage approvals, and process payouts from one central system. For how creator earnings settle, see Wallet and Revenue Share. For how creators and partners take part in your network, see Network: what it does and where to start.
Use cash credits to reward high-value content creation and creator participation, to support ambassador and referral programs, and to drive challenge completion. They also increase creator retention and loyalty, and help you build lasting creator economies around communities.
Define the cash credit program
Before you launch a payout program, decide which activities generate earnings. Align the amounts with your campaign objectives and the contributions you expect from users.
| Activity | Example cash credit |
|---|---|
| Video Submission | 1.00 USD |
| Approved Content | 5.00 USD |
| Challenge Completion | 10.00 USD |
| Referral Conversion | 2.00 USD |
| Creator Campaign Participation | Variable |
| Sponsored Content Activity | Variable |
| Community Ambassador Programs | Variable |
Configure cash credit rules
Create an earning program by defining its basic configuration and its earning rules. Together they determine how and when users earn cash credits.
| Group | Settings |
|---|---|
| Basic Configuration | Program Name, Description, Campaign Association, Active Status, Start Date, End Date |
| Earning Rules | Eligible Actions, Credit Amount, Completion Criteria, Approval Requirements, User Eligibility Rules, Maximum Earnings Limits |
Attach cash credits to activities and challenges
You can attach cash credits to specific participation activities. When users meet the required conditions, Genuin adds the cash credits to their balance automatically.
| Reward type | Example activities |
|---|---|
| Activity-Based Rewards | Complete profile setup, submit a content series, participate in educational activities, complete onboarding milestones |
| Challenge-Based Rewards | Upload campaign content, participate in creator competitions, achieve leaderboard rankings, complete seasonal challenges |
Rewards let you reward community members for sharing your content to their own social accounts, as Set up rewards for your communities explains. Learn more about launching challenges.
Set up approval workflows
Many brands validate content before they release earnings. Choose one of two approval modes:
- Automatic Approval: Credits are awarded immediately when the conditions are met.
- Manual Approval: Administrators review content quality, submission validity, campaign compliance, and community guidelines adherence.
Only approved activities result in credited earnings. Manual review maintains program quality and prevents abuse, so use it for content-based rewards. Learn more about moderation baselines and the queue.
Monitor user balances
Users track their earnings through experiences built with the Genuin SDK. Visible earnings improve trust and participation.
| Balance | What it shows |
|---|---|
| Available Balance | Credits approved and ready for payout |
| Pending Balance | Credits awaiting moderation or approval |
| Lifetime Earnings | Total credits earned over time |
| Payout History | Previously processed withdrawals and payments |
Set payout thresholds
Define a minimum withdrawal amount to simplify payout processing and reduce operational overhead. Users can request a payout once their available balance reaches the threshold.
| Program type | Example minimum payout |
|---|---|
| Creator Program | 25 USD |
| Ambassador Program | 50 USD |
| Campaign-Based Rewards | 10 USD |
| Referral Program | 20 USD |
Process payout requests
When a user becomes eligible and requests a payout:
- Review the user's details, available balance, earning history, campaign eligibility, and compliance requirements.
- Approve or reject the payout request.
- Distribute the earnings of an approved request through a supported payout method.
Common payout methods include bank transfers, digital wallets, payment gateways, regional payout providers, and creator payment platforms. The methods available to you are set by your payment infrastructure and regional requirements.
Track earnings and payout performance
Monitor these metrics to evaluate how well your incentive programs work:
- Total cash credits issued
- Active earners
- Pending payouts
- Completed payouts
- Campaign performance
- Top creators
- Reward program ROI
- Community participation trends
Audit credit activity
Detailed transaction records keep the program transparent and support compliance, reporting, and dispute resolution. The records track credits earned, credits approved, credits rejected, adjustments, payout requests, and completed payments. Audit reward activity regularly to keep the program's integrity.
Example cash credit journey
| Stage | What happens |
|---|---|
| Join and take part | A creator joins a brand's community and participates in a sponsored challenge. |
| Review | The creator's content is submitted and reviewed. |
| Earn | Approved content earns cash credits, and the earnings appear in the creator's balance. |
| Request | The creator reaches the payout threshold and submits a payout request. |
| Pay | The brand approves the request, and the payment is processed through the configured payout method. |
| Record | The transaction is recorded for reporting and auditing. |
Example use cases
| Program | How participants earn |
|---|---|
| Creator Monetization Program | Creators earn cash credits when approved content reaches predefined engagement goals. |
| Sponsored Campaigns | Brands reward creators for producing campaign-specific content and completing promotional activities. |
| Referral Rewards | Members earn cash credits when referred users join and actively participate. |
| Ambassador Programs | Brand advocates earn credits for community moderation, content creation, and engagement activities. |
| Seasonal Promotions | Participants receive cash incentives for completing challenges and submitting campaign content. |
What cash credits support
| Area | Details |
|---|---|
| Credit Distribution | Manual and automated earning rules |
| Approval Workflow | Moderation and review processes |
| Balance Tracking | Available, pending, and lifetime balances |
| Activity Integration | Cash credits can be linked to participation activities |
| Challenge Integration | Cash credits can be awarded through challenges |
| Reporting | Earnings and payout analytics |
| Payout Eligibility | Configurable minimum payout thresholds |
| Transaction History | Full earning and payout records |
| Payment Methods | Set by the brand's payout infrastructure and region |
| Compliance | Subject to applicable financial and tax regulations |
Reward activities that create measurable business value, and set clear earning and payout rules before launch.
