How do I add community members in your communities?
Adding community members is essential to building an active and engaged Community Media Network. It enables brands to:
- Grow and scale their community audience
- Drive higher engagement across content and discussions
- Enable participation in groups, conversations, and activities
- Create a strong base for monetization (subscriptions, sponsorships, ads)
A well-managed member base directly impacts content reach, engagement quality, and overall community success.
Guide: Step-by-step process to add community members
Step 1: Access the Community Management Section
- Sign in to your Brand Control Center dashboard.
- Navigate to the Groups tab.
- Locate the specific community you wish to manage, click the three-dot menu icon, and select Edit Group to proceed with adding new members.
Step 2: Open Members section
- Inside the community, go to Members
- Click on + Add Members
Step 3: Add member details
You can add members using one of the following methods:
- Manual Entry
- Enter email ID or user identifier
- Phone
- Genuin ID
- Import List
Step 5: Send invite / confirm addition
- Click Add Members
- Based on system setup:
- Existing users get instant access
- New users receive an invitation to join
How it works (System behavior)
- Members are added at the community level and can be mapped to groups
- Access is controlled based on:
- Community type (public, private, subscription-based)
- User onboarding status
- Once added, members can:
- View and interact with content
- Participate in discussions
- Engage with posts and media
Best practices
- Segment members into relevant groups for better personalization
- Use onboarding flows to guide new members
- Combine with AI-curated content to improve engagement
- Regularly clean inactive users to maintain community quality
Specs & Limitations
- Member access depends on community configuration (open vs restricted)
- Bulk upload formats and limits may vary by setup
- Invitations may expire based on system settings
- Members do not have moderation or admin privileges
