How do I add community admins in your owned communities?
Adding community admins allows you to scale moderation, content management, and engagement across your communities and groups without relying on a single owner. This is especially important when:
- You are managing multiple communities and groups at scale
- You want faster content approvals and moderation decisions
- You need role-based access control within your Brand Control Center
- You want trusted team members or partners to manage specific communities
By assigning admin roles, you maintain control while enabling distributed operations across your community ecosystem.
Guide - Step-by-step process to add community admins
Step 1: Navigate & Access the community settings
- Log in to your Brand Control Center
- Click on Settings
- Navigate to the Manage Brand Users section
Step 2: Add a new admin
- Click on Invite Users
- Enter the required details:
- Email ID or registered user identifier
- Select the role as Community Admin
Step 3: Assign permissions
Depending on your configuration, admins may be allowed to:
- Approve or reject content in Curate
- Manage posts within the community
- Moderate user interactions
- Access engagement insights (if enabled)
Ensure the permissions align with your governance model before confirming.
Step 4: Send invite / confirm assignment
- Click Invite
- The user will receive access based on your system setup:
- Instant access (if already onboarded)
- Invitation flow (if new user)
How it works (System behavior)
- Only community owners or users with higher privileges can assign admin roles
- Admin access is community-specific, not global across all communities
- Changes are applied in real-time and reflected across moderation workflows
Best practices
- Assign admins per community based on content category or region
- Limit admin access to avoid overlapping moderation conflicts
- Regularly review admin roles to maintain governance and control
- Combine admin roles with AI-assisted moderation for efficiency and safety
Specs & Limitations
- Admin roles are restricted to owned communities only
- Permissions may vary based on platform configuration
- Removal or role changes take effect immediately
- Some advanced actions (e.g., deletion of community) may remain restricted to owners
