How do I import videos from RSS/MRSS feed URLs in the Brand Control Center?

RSS/MRSS feed ingestion allows you to automatically bring external video content into your communities without manual uploads.

This matters because it enables:

  • Faster content publishing – eliminate manual upload workflows
  • Consistent content freshness – keep communities active daily
  • Scalable content operations – manage multiple feeds effortlessly
  • Higher engagement potential – more content drives more watch time

Use this when you want to:

  • Continuously import videos from external sources
  • Maintain a predictable publishing cadence
  • Scale content across multiple communities and groups

Step-by-Step Guide

Step 1: Navigate to Direct Import

Go to: Curate > Direct Import

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Step 2: Select Content Source

  • Field: Content Source
  • Select: RSS/MRSS
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Step 3: Add RSS/MRSS Feed URL

  • Paste your feed URL into the Feed URL field
  • The system validates the URL instantly
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Handle URL Validation

ScenarioWhat it meansWhat to do
Valid URLURL format + uniqueness verifiedProceed
Invalid formatMissing https / incorrect structureFix URL
Duplicate URLAlready used in another schedulerUse a different URL

Step 4: (Optional) Configure Authentication

Enable Authorization Toggle if your feed requires access control.

Options

  • No Auth (Default) – Public feeds
  • Basic Auth – Enter Username & Password
  • Bearer Token – Enter Access Token

Use this for private or secured RSS feeds.

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Step 5: (Optional) Enable Query Parameters (Pagination)

Enable this if your feed supports multiple pages.

Fields

  • Page Key (e.g., page)
  • Start Value (e.g., 1)
  • Max Value (e.g., 10)

This allows the system to fetch content across multiple feed pages.

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Step 6: Select Destination

  • Select Community
  • Select Group(s)

This ensures content is mapped correctly.

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Step 7: Import Videos

Click Import

Import Behavior

If no scheduler is saved

You will see:

  • Import Only - One-time fetch
  • Schedule & Import - Save + fetch

If scheduler already exists

  • Import starts immediately
  • Redirect to Activity Dashboard

For information on the scheduled process for importing, click here

Step 8: Review in Activity Dashboard

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After import:

Processing

  • Task is running

Success

  • Videos are available
  • You can edit before publishing

Failed

  • Retry option available
  • Error reason shown

Specs & Limitations

System Behavior

AspectDetails
Initial FetchFetches up to 100 videos per feed during the first ingestion
Scheduled RunsFetches only new (delta) content in subsequent runs
Supported FormatsSupports both RSS and MRSS feed formats
Pagination SupportHandles paginated feeds using configured query parameters

Validation Rules

FieldValidation Requirement
Feed URLMust be valid in structure and unique (no duplicate schedulers allowed)
Authorization FieldsMandatory when authorization is enabled (Basic Auth or Bearer Token)
Query ParametersMust be numeric and logically valid (e.g., Max Value ≥ Start Value)

Limitations

ConstraintDetails
Video DurationMaximum supported duration is 300 seconds
Streaming SupportReal-time feed streaming is not supported
Content EditingDirect editing of RSS-sourced content is not supported within BCC

FAQs

1. Why is my feed not importing videos?

  • Invalid URL
  • Missing video tags
  • Authorization issues

2. What is a duplicate URL error? This happens when the same feed is already configured in another scheduler.

3. Can I use private RSS feeds? Yes, using Basic Auth or Bearer Token.

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