Supervised Intelligence SDK
Supervised Intelligence chat for your viewers on article, event, and video pages, Generative Destinations, video posts, and in the Genuin player.
The Supervised Intelligence SDK puts Supervised Intelligence where your viewers already are. Viewers ask about what they're reading or watching on article, event, and video pages, in Generative Destinations and video posts, and in the Genuin player. Supervised Intelligence answers in the same place. It's live, and it ships with the Genuin player, so there's nothing separate to install.
Octo, Genuin's Supervised Intelligence interface in Brand Control Center (BCC), proposes this capability when it finds a fit on your sites and apps. It completes the steps under Set it up from your brand context. Nothing goes live until you approve it. It's part of Supervised Intelligence, and Supervised Intelligence SDK: Supervised Intelligence chat on your pages and in your player explains where it runs and how to turn it on.
When to use it
Use it wherever viewers are likely to have a question about what's in front of them.
| Where | What viewers get |
|---|---|
| Article and event pages | Answers about the story or the event they're reading about |
| Video pages and video posts | Answers about the video, next to it |
| Generative Destinations | Supervised Intelligence chat across the destination, as Generative Destination on a Genuin Domain describes |
| The Genuin player on your site or app | A Supervised Intelligence panel in the player's expanded view |
How it works
- Viewers ask in plain language about the article, event, or video in front of them, and Supervised Intelligence answers in the same panel.
- In the Genuin player, Supervised Intelligence is one of the engagement icons in the expanded view, and its panel opens next to the video.
- Each answer leads with Supervised Intelligence's text. You choose whether ads, videos, and products from your inventory follow it, and in what order.
- Answers stay inside your brand safety profile, like everything Supervised Intelligence does (see Brand Safety Profile).
- Shopping questions resolve to your catalog, a partner's, or a routed intent, as Resolve explains.
- A viewer's conversation keeps its history for the session.
Set it up
Octo proposes the SDK with these steps already done. You review the result and confirm it.
- Article, event, and video pages, Generative Destinations, and video posts on Genuin carry Supervised Intelligence chat already.
- For the Genuin player on your own site or app, open Grow > On Site in BCC and choose the placement.
- On the placement's Expand View tab, turn on Intelligence under Show Engagement Icons.
- Under Content Order, choose what follows Supervised Intelligence's answer and in what order. Your embed code stays the same.
Settings
| Setting | What it controls |
|---|---|
| Supervised Intelligence | Whether viewers see the Supervised Intelligence icon in the player's expanded view |
| Content Order | What follows Supervised Intelligence's answer (Ads, Videos, and Inventory) and in what order; Agent Text always comes first |
Both are on the placement's Expand View tab, under Grow > On Site.
What it reports
The SDK records Supervised Intelligence activity as events.
- Messages: the questions viewers send and the answers they receive.
- Prompts: the suggested prompts viewers open and choose.
- Carousels: the video carousels shown inside answers.
Connect your systems
These live paths deliver Genuin's engagement data to your own stack today:
- Receive engagement events in your own analytics: SDK callbacks for live events in your app or page, plus scheduled warehouse exports.
- Query Genuin event data in BigQuery: the genuin_data table, column by column, with first queries on engagement.
- Receive zero-party data in BigQuery: connect a dataset under Settings > Data Sources for daily, weekly, or monthly exports.
- Push analytics data to Mixpanel: sync engagement events to a Mixpanel project with a service account.
- Push analytics data to Amazon S3: land analytics exports in your bucket as CSV or Parquet files.
Sending your own signals into Genuin and defining segments by API are part of the proposed Business Account API. Live API today and the Business Account API roadmap maps what you can call now to what's planned.
