How do I customize guided onboarding controls for the SDK (Web, Mobile)?

Why does this matter?

A guided onboarding experience helps users understand how to interact with your Community Media Network from their very first session. Well-designed onboarding flows improve adoption, engagement, retention, and content discovery across both web and mobile experiences.

Using the Genuin SDK, brands can configure onboarding experiences that align with their product journey, user expectations, and community goals.

Guided onboarding controls help brands:

• Introduce users to communities and groups
• Educate users on content interactions and navigation
• Improve activation and first-session engagement
• Drive profile completion and personalization
• Encourage participation in communities, discussions, and challenges
• Create consistent onboarding experiences across platforms

What can brands control during onboarding?

Brands can customize onboarding experiences across SDK-based web and mobile implementations.

Supported onboarding controls include:

How does onboarding work in the Genuin SDK?

The onboarding experience is typically configured during:

• SDK initialization
• Embed configuration
• SSO setup
• Deep-link implementation
• Profile and personalization setup
• Push notification permissions
• Interest and preference collection

These controls can be combined to create guided onboarding journeys tailored to your audience.

How do I create a personalized onboarding experience?

Enable SSO for seamless onboarding

SSO allows users to automatically authenticate into the SDK experience without requiring separate logins.

final _genuinSdkPlugin = GenuinSdk();

await _genuinSdkPlugin.ssoLogin(
 "YOUR_SSO_TOKEN"
);

Why this matters

SSO onboarding helps:

• Reduce friction during signup
• Preserve session continuity
• Deliver personalized feeds immediately
• Enable community participation faster

Configure profile visibility

Enable profile access during onboarding to encourage account engagement.

isShowProfileEnabled: true

When enabled:

• Users can access account settings
• Profile visibility improves personalization
• Users can manage preferences and participation

Configure personalized onboarding feeds

Brands can configure onboarding experiences using feed embeds and carousel embeds.

Carousel onboarding example

GenuinCarouselEmbedView(
 embedId: "YOUR_EMBED_ID",
 uniqueId: "ONBOARDING_FLOW",
 ssoToken: "YOUR_SSO_TOKEN",
 isShowProfileEnabled: true,
)

This approach works well for:

• Welcome experiences
• Feature walkthroughs
• Community discovery sections
• Guided recommendations

Full-screen onboarding experience

GenuinFeedEmbedView(
 embedId: "YOUR_EMBED_ID",
 uniqueId: "FULLSCREEN_ONBOARDING",
 ssoToken: "YOUR_SSO_TOKEN",
 isShowProfileEnabled: true,
)

This creates immersive onboarding journeys focused on content discovery and engagement.

How do I guide users into specific experiences?

Configure onboarding deep links

Brands can direct users into:

• Communities
• Groups
• Specific videos
• Campaign experiences
• Challenges and quests
• Product journeys

interactionDeepLink: "YOUR_DEEP_LINK"

How do direct deep links improve onboarding?

Direct deep linking allows users to land directly inside the intended experience.

isDirectDeepLinkEnabled: true

This helps:

• Reduce onboarding friction
• Improve navigation continuity
• Increase engagement with featured content
• Create smoother app-to-content journeys

How do I enable onboarding notifications?

Push notifications can guide users back into onboarding experiences and recommended content.

Step 1: Request notification permissions

final settings = await messaging.requestPermission(
 alert: true,
 badge: true,
 sound: true,
);

Step 2: Register FCM token

String? token = await messaging.getToken();

if (token != null) {
 await _genuinSdkPlugin.registerFCMToken(token);
}

How can onboarding improve content discovery?

Guided onboarding flows help users quickly discover:

• Relevant communities
• Interest-based groups
• Featured creators
• Recommended content
• Trending discussions
• Challenges and campaigns

This reduces drop-offs and encourages deeper participation early in the user journey.

How can brands personalize onboarding experiences?

Brands can personalize onboarding using:

How does onboarding support community growth?

Effective onboarding improves:

• User activation
• Session duration
• Content consumption
• Community participation
• Retention rates
• Return visits
• User-generated contributions

By guiding users toward meaningful interactions early, brands can build stronger long-term engagement.

Best Practices

• Keep onboarding simple and progressive
• Use personalized content recommendations early
• Enable SSO to reduce friction
• Introduce communities and groups gradually
• Use carousel embeds for lightweight discovery
• Use full-screen feeds for immersive onboarding
• Configure push notifications carefully
• Avoid overwhelming users with too many actions at once
• Use deep linking to create seamless journeys

Example Use Cases

Community App Onboarding

Guide new users through featured communities, trending content, and recommended groups.

Creator-Led Experiences

Introduce creator journeys and engagement prompts during onboarding.

Commerce Discovery Flows

Use onboarding feeds to showcase featured products, tutorials, or campaigns.

Interest-Based Personalization

Deliver customized onboarding journeys based on user-selected interests and behaviors.

Related Articles

• How do I integrate the Genuin SDK with 5 lines of code?
• How do I customize the Genuin video player controls?
• How can brands enable SSO login in the SDK?
• How do I manage push notifications in the Genuin SDK?