# **How do I add community members in your communities?**

Adding community members is essential to building an active and engaged **Commerce Media Network**. It enables brands to:

- Grow and scale their community audience
- Drive higher engagement across content and discussions
- Enable participation in groups, conversations, and activities
- Create a strong base for monetization (subscriptions, sponsorships, ads)

A well-managed member base directly impacts content reach, engagement quality, and overall community success.

## **Guide**

### **Step 1: Access the Community Management Section**

- Sign in to your **Business Account** dashboard.
- Navigate to the **Groups** tab.
- Locate the specific **community** you wish to manage, click the three-dot menu icon, and select **Edit Group** to proceed with adding new members.
  ![](https://cdn.sanity.io/images/lnrtvsvr/development/6df194347f44d55be58042971019fe32341a50c6-1875x910.jpg)

### **Step 2: Open Members section**

- Inside the community, go to **Members**
- Click on **+ Add Members**
  ![](https://cdn.sanity.io/images/lnrtvsvr/development/abb3baec2a89db23c3f61e15eeaa8de6428efe75-1864x911.jpg)

### **Step 3: Add member details**

You can add members using one of the following methods:

- **Manual Entry**
  - Enter email ID or user identifier
    ![](https://cdn.sanity.io/images/lnrtvsvr/development/8e8b17a83ccc956bd2198f9a8d87371fa0c3ab53-1918x946.jpg)
- Phone
  ![](https://cdn.sanity.io/images/lnrtvsvr/development/8079831e58502e383d1cc89e5007197f954eb92d-1918x946.jpg)
- Genuin ID
  ![](https://cdn.sanity.io/images/lnrtvsvr/development/1cc41b9b18c6f937c0a2fb3ac1e70bc0b78cb0bd-1918x946.jpg)
- Import List
  ![](https://cdn.sanity.io/images/lnrtvsvr/development/6a511797ee406a62fcf01072297be603d2b647e3-1918x949.jpg)

### **Step 5: Send invite / confirm addition**

- Click **Add Members**
- Based on system setup:
  - Existing users get **instant access**
  - New users receive an **invitation to join**

## **How it works (System behavior)**

- Members are added **at the community level** and can be mapped to groups
- Access is controlled based on:
  - Community type (public, private, subscription-based)
  - User onboarding status
- Once added, members can:
  - View and interact with content
  - Participate in discussions
  - Engage with posts and media

## **Best practices**

- Segment members into relevant **groups** for better personalization
- Use onboarding flows to guide new members
- Combine with **AI-curated content** to improve engagement
- Regularly clean inactive users to maintain community quality

## **Specs & Limitations**

- Member access depends on community configuration (open vs restricted)
- Bulk upload formats and limits may vary by setup
- Invitations may expire based on system settings
- Members do not have moderation or admin privileges

## **Related articles**

- [What Is a Creator in Your Commerce Media Network and Why Does It Matter?](https://begenuin.com/developers/get-started/business-account/what-is-a-creator-and-why-does-it-matter)
- [How do I add community admins in your owned communities?](https://begenuin.com/developers/get-started/business-account/how-do-i-add-community-admins-in-your-owned-communities)
- [How Do You Add Admins to Maintain Quality and Governance in Your Social Experience?](https://begenuin.com/developers/get-started/business-account/how-do-you-add-admins-to-maintain-quality-and-governance-in-your-community)
- [How do I add group members in your social experience?](https://begenuin.com/developers/get-started/business-account/how-do-i-add-group-members-in-the-community-media-network)
- [What Is a Member and How Do You Add Them to Your Groups?](https://begenuin.com/developers/get-started/business-account/what-is-a-member-and-how-to-add-them-in-your-groups)
- [What Are Subscribers and How Do You View Them in a Group?](https://begenuin.com/developers/get-started/business-account/what-are-subscribers-and-how-do-you-view-them-in-a-group)