# Manage network invitations, content access, and brand relationships

Accept, reject, resend, cancel, and edit brand network invitations in your Business Account, update content access, and switch between connected brands.

The Network table in your Business Account lists every brand relationship and invitation your organization has. From it, you track invitation status and partnership history, control who can access your content, and expand access as partnerships grow.

Each row's status decides which actions its menu offers. To send a new invitation, see [Invite a partner brand and set content access](https://begenuin.com/developers/browse-by-products/network/partners/how-do-i-build-and-manage-a-network-of-partner-brands). For how Network fits with the rest of Genuin, see [Network: what it does and where to start](https://begenuin.com/developers/browse-by-products/network/network-what-it-does-and-where-to-start).

## Open the Network table

Go to **Manage** > **Network**, then select **Retail Brands**, **Consumer Brands**, or **Media & Entertainment Brands**.

With no relationships yet, the tab shows the **Get Started to Build Your Network** panel. It has an intro video, **Explore use cases** and **Learn More** links, and the tab's add button. If the list fails to load, you see an error state instead.

| Status | Meaning | Actions in the three-dot menu |
| --- | --- | --- |
| Active | Invitation accepted and relationship established | View Details, including content access and sponsorship history |
| Invite Sent | Waiting for the other brand to act | View Details, Resend Invite, Cancel Invite |
| Invite Received | Waiting for your review | View Details, where you accept or reject it |
| Rejected | Invitation declined | View Details, and Edit Brand for the brand that sent it; see [Edit a rejected invitation](https://begenuin.com/developers/browse-by-products/network/partners/how-do-i-manage-network-invitations-content-access-and-brand-relationships#edit-a-rejected-invitation) |

Each relationship shows under the tab it was created from, for both the inviting brand and the invited brand.

## Respond to an invitation you received

When another brand invites your organization into its network, the row shows **Invite Received**.

![An invitation email asking a brand to join a retail media network, listing the social handles its content comes from and a Manage Request button.](https://cdn.sanity.io/images/lnrtvsvr/development/6e344ce1370a4fd4dadcd74336b33f9d46fb2ebf-375x1231.jpg)
*The invitation also arrives by email, with a Manage Request button.*

Email is the only notification channel for network invitations. It covers invitations sent, resent, and received, added recipients, acceptances, and rejections.

### Review the invitation

1. Go to **Manage** > **Network**.
2. Find the invitation.
3. Click the three-dot menu.
4. Select **View Details**.
   ![The Network table with each row's three-dot menu called out: Edit for a rejected invite, View Invite for Invite Received, and View Details, Resend Invite, and Cancel Invite for Invite Sent.](https://cdn.sanity.io/images/lnrtvsvr/development/4fa939407845d37eaf9d718fc4aa455e918d4482-1769x926.jpg)
   *Step 4: Each status's menu offers different actions; View Details opens a received invitation.*

The invitation details page shows the brand information, relationship type, requested content access, shared content access, and invitation history.

You can't change content access on a received invitation. You accept or reject it as sent.

![The View Invite page with an Invite Received badge, My Brand and In-Network Brand cards showing brand details, relationship type, and content access requested and provided, a History table, and Reject and Accept buttons.](https://cdn.sanity.io/images/lnrtvsvr/development/e7630566f782dc798a8b1aeff20fcb2a69cba959-1440x1252.jpg)
*The View Invite page shows what each brand shares and the invitation's history.*

### Accept an invitation

1. Click **Accept**.
2. Review the agreement.
   ![The Agreement Preview dialog showing the Master Services Agreement text, a required Address field below it, and an Accept button.](https://cdn.sanity.io/images/lnrtvsvr/development/3249eb2a1b9e370e8d72874838ac2f499b8c06b9-1519x839.jpg)
   *Step 2: The agreement you accept along with the invitation.*
3. Confirm acceptance.
   ![The Getting Started page at the Choose your brand type step, with a You've accepted the invite notification saying you've become a brand partner.](https://cdn.sanity.io/images/lnrtvsvr/development/d47e2e81f50867eaf61a8a05e6cb109687c58569-1440x926.jpg)
   *Step 3: The notification that confirms you accepted the invitation.*

A confirmation notification appears, and the relationship status changes to **Active**. Both organizations can now collaborate.

![The Add Consumer Brand Partners step of Getting Started, listing brands with Invite Received, Rejected, and Active statuses and Partner or House of Brand relationships.](https://cdn.sanity.io/images/lnrtvsvr/development/79ba5979124fc9b190fdf2e0198642c97d748c05-1440x1002.jpg)
*Accepted relationships show as Active in the partner list.*

For example, a publisher receives an invitation from a retailer, reviews the relationship details, and accepts it. The relationship becomes active immediately.

### Reject an invitation

If the relationship isn't appropriate, reject it:

1. Open the invitation.
2. Click **Reject**.
   ![The Reject Invite dialog over the View Invite panel, asking whether to reject the invite and warning that the action cannot be undone, with Cancel and Confirm & Reject buttons.](https://cdn.sanity.io/images/lnrtvsvr/development/8e45bed9aa254a5f64a4d342a72afd4836c71fa6-1440x900.jpg)
   *Step 2: Rejecting an invitation can't be undone.*
3. Confirm your decision.
   ![The Network table on the Media & Entertainment Brands tab under a You've rejected the invite notification naming the brand whose partnership you rejected.](https://cdn.sanity.io/images/lnrtvsvr/development/ef63d70199e6ef47be5e5e2efc3b53a4ff986772-1440x926.jpg)
   *Step 3: The notification that confirms the rejection.*

A notification confirms the rejection, and the relationship status changes to **Rejected**.

![The Network table with a rejected row outlined and a tooltip on its three-dot menu saying the invite can be resent after a set number of days.](https://cdn.sanity.io/images/lnrtvsvr/development/5d59a29ee262815d227c745517494351da660056-1606x925.jpg)
*A rejected invitation stays in the table and can be resent later.*

## Manage invitations you sent

Rows with the status **Invite Sent** are waiting for the other brand. Click the row's three-dot menu to choose **View Details**, **Resend Invite**, or **Cancel Invite**.

### View details

**View Details** shows the brand information, relationship type, content access configuration, invitation history, and status changes. Use it to review pending relationships.

![The View Details page with My Brand and In-Network Brand cards showing brand details, relationship type, and content access provided, and a Sponsorship section of proposal cards below.](https://cdn.sanity.io/images/lnrtvsvr/development/7c620929aaf2a22ebcec44ab8aff2e3b9de22ece-1440x1114.jpg)
*View Details shows both brands and the content each provides.*

### Resend an invitation

Resend an invitation when the recipient hasn't responded.

1. Click the three-dot menu.
2. Select **Resend Invite**.
   ![The Resend Invite dialog listing the invitation's email addresses under Send to, a field for adding more, a Preview Template link, and Cancel and Send buttons.](https://cdn.sanity.io/images/lnrtvsvr/development/177799a1decdce92963e4765cb4f4dd54e1614c8-1440x926.jpg)
   *Step 2: The Resend Invite dialog lists every address the invitation goes to.*
3. Add or remove recipient email addresses.
4. Click **Send**.

A confirmation message appears.

![The Network table with two notifications: Invitation sent, confirming the email went to the selected addresses, and Failed to send invitation, asking you to try again.](https://cdn.sanity.io/images/lnrtvsvr/development/d8faa89f59300cc71f064c25e5bf389e09eb2366-1440x926.jpg)
*The confirmation after resending, and the message shown if sending fails.*

You can resend an invitation within the invitation validity period. The invitation can go to several email addresses, and you can remove existing recipients before you send.

### Cancel an invitation

Cancel an invitation when it's no longer needed. You can cancel a pending invitation any time before the other brand accepts.

1. Click the three-dot menu.
2. Select **Cancel Invite**.
   ![The Cancel Invite dialog warning that the invitation is removed and a new one is needed to invite the brand again, with Cancel and Confirm & Cancel buttons.](https://cdn.sanity.io/images/lnrtvsvr/development/56d5dd51deb4339b7bab3dfa47777b4b3f07ac53-1440x926.jpg)
   *Step 2: After you cancel, you need a new invitation to invite the brand again.*
3. Confirm the cancellation.

Genuin removes the invitation from the active invitation list, and a confirmation notification appears.

Canceled isn't a status. The row is removed from the Network table altogether.

![The Network table under a You've cancelled the invite confirmation naming the brand.](https://cdn.sanity.io/images/lnrtvsvr/development/882b5e3f860699c24821e21953357c06a8c70de8-1440x926.jpg)
*The notification that confirms the cancellation.*

## Edit a rejected invitation

Rejected invitations stay visible for historical tracking. Both brands see the **Rejected** status, and the actions depend on whose listing the row is in:

| Whose listing | Available actions |
| --- | --- |
| Recipient's listing | View Details only, to review the original invitation and its history |
| Initiator's listing | View Details, and Edit Brand to update the invitation and send it again |

The initiator can edit the brand details at any time with **Edit Brand**.

1. Click the three-dot menu.
   ![A rejected row's three-dot menu on the Network table with Resend Invite greyed out and Edit available.](https://cdn.sanity.io/images/lnrtvsvr/development/871e879d53060552fa75ce3546c5108ad29e452c-1769x926.jpg)
   *Step 1: Edit is available on a rejected invitation.*
2. Select **Edit Brand**. The **Edit Brand** panel opens.
   ![The Edit Retail Brand panel at its Brand Details step, with Brand Relationship options and Contact Emails editable and the Brand Handle, Brand Name, and Website URL fields locked.](https://cdn.sanity.io/images/lnrtvsvr/development/9ced2b754054ee9cf08d30088b75a9a1813a655a-1460x1021.jpg)
   *Step 2: The edit panel keeps the brand's identity fields locked.*

You can update the **Brand Relationship**, **Contact Emails**, and **Content Access**. The **Brand Handle** and **Website URL** stay locked, to prevent accidental changes to the brand's identity.

For example, a brand rejects an invitation because the relationship type was wrong. After the cooling period, the initiating brand updates the relationship type and resends the invitation.

## Update content access

As a partnership grows, you might need to expand access. Within **View Details**:

1. Select **Edit Content Access**.
2. Add or remove **Communities** and **Social Media Handles**.
3. Click **Next**.
   ![The Content Access step of the Edit Retail Brand panel, with Request Content Access and Provide Content Access sections, each listing Social Media Handles and a Select Community and Group selector.](https://cdn.sanity.io/images/lnrtvsvr/development/68076bca118801cc9bf71b0ad73a473de606b332-1460x983.jpg)
   *Step 3: Add or remove communities and social handles on each side.*

The updated permissions apply immediately.

![The Discard Changes dialog over the Edit Retail Brand panel's Notification step, warning that discarded progress is lost and the previous state restored, with Keep Editing and Discard buttons.](https://cdn.sanity.io/images/lnrtvsvr/development/3957d17639d5fe3bb82d68e3dc0790185e143228-1460x945.jpg)
*Leaving the panel before you finish asks whether to discard your changes.*

For example, a partner relationship starts with access to one community. Later, the brands collaborate more closely, and an administrator grants access to more communities.

The relationship type decides whether brands can share individual communities, several communities, or all communities. Social media access covers approved social media handles and the imported content associated with them. Social handles become available after the invitation is accepted.

You can add social handles to an active relationship at any time. A handle you add later shows up in the listing, **View Details**, and Integrated Social, with no need to recreate the relationship. If you invited a brand without a brand handle, you can add the handle later the same way.

### Automatic access rules

| Relationship | Access rules |
| --- | --- |
| Holding Company | Automatically receives access to all communities and all social media handles. Newly added communities and social handles are shared automatically. |
| House Brand | The holding company gets access to all the house brand's communities and social handles, including new ones. What the holding company shares back is optional. |
| Partner | Access is controlled manually. New communities and social handles become available for selection but aren't shared automatically. |
| Aspire to Partner | No content access is granted automatically. You configure permissions explicitly. |

Learn more in [How brand relationship types and access control work](https://begenuin.com/developers/browse-by-products/network/how-does-brand-relationship-type-and-access-control-work-in-the-network-module).

## View sponsorship history

The details view of an active relationship also shows the sponsorship activity between the two brands:

- Sponsorship requests sent.
- Sponsorship requests received.
- Sponsorship status history.

You see the full business relationship in one place.

![The View Details page with its Sponsorship section highlighted, showing proposal cards with their status, type, dates, CPM, and budget.](https://cdn.sanity.io/images/lnrtvsvr/development/0833df671300c333fa2b7f5d6eb977c4b0807991-1440x1114.jpg)
*Sponsorship proposals between the two brands, with their status.*

To start a sponsorship with a brand in your network, see [Create and send paid partnership proposals to network brands](https://begenuin.com/developers/browse-by-products/network/partners/how-do-i-create-and-send-sponsorship-proposals-to-network-brands).

## Filter brand relationships

1. Go to **Manage** > **Network**.
2. Click **Filter**.
   ![The Filters dropdown open over the Network table, with Brands, Status, and Relationship tabs, a Clear link, and a searchable list of brands with checkboxes.](https://cdn.sanity.io/images/lnrtvsvr/development/e55ad953ab16ae0d25d4459e63ee3a41e0911707-1440x926.jpg)
   *Step 2: Filter the table by brand, status, or relationship.*

You can combine these filters for more precise results:

| Filter | Options |
| --- | --- |
| Brands Destination | Search by brand name |
| Status | Active, Invite Sent, Invite Received, Rejected |
| Relationship | Partner, Holding Company, House Brand, Aspire to Partner |

You can also search the table by brand name or handle. The table is paginated, and its columns can't be sorted.

## Switch between connected brands

When a Holding Company or House Brand relationship becomes active, you can move between the connected brands without signing out:

1. Click the brand logo in the top-left corner.
2. Select **Switch Brand**.
3. Choose the brand you want to manage.
   ![The Switch to Brand menu open from the brand logo, with a search field, iHeart marked My Brand, two brands marked House Brand, and a New brand option.](https://cdn.sanity.io/images/lnrtvsvr/development/f577a57e39cbc967d43f3a32736c052f1cb51235-1447x926.jpg)
   *Step 3: The brand switcher lists your brand and its connected brands.*

A house brand appears in the switcher only once its relationship is **Active**. While it's **Invite Sent** or **Rejected**, the holding company can't switch into it. Once it's active, the holding company has admin access to the house brand.

## Limitations

- **Seven-day cooling period.** You can't resend a rejected invitation immediately. A 7-day cooling period applies before you can send a new one.
- **One holding company.** A brand network supports only one Holding Company relationship.
- **Freed by rejection or cancellation.** Only an active or pending Holding Company relationship counts toward that limit. A rejected or canceled one doesn't.
- **Locked identity fields.** You can't edit a brand's handle or website URL. You can update content access on an active relationship.
- **Social handles after acceptance.** A brand's social handles become available only after it accepts the invitation.
- **Automatic Partner classification.** Existing Genuin relationships are classified as Partner relationships automatically.

## See also

- [Brand Partner Invitations and Permissions](https://begenuin.com/developers/browse-by-products/network/brand-partner-invitations-and-permissions)
- [Invite a partner brand and set content access](https://begenuin.com/developers/browse-by-products/network/partners/how-do-i-build-and-manage-a-network-of-partner-brands)
- [Manage sent and received invitations in the Network module](https://begenuin.com/developers/browse-by-products/network/how-can-a-brand-manage-sent-and-received-invitations-in-the-network-module)
- [Create and send paid partnership proposals to network brands](https://begenuin.com/developers/browse-by-products/network/partners/how-do-i-create-and-send-sponsorship-proposals-to-network-brands)
- [Review and manage paid partnership proposals in Grow](https://begenuin.com/developers/browse-by-products/network/partners/how-do-i-create-and-manage-in-network-sponsorships-from-grow)